Care Coordinator II

Non-Exempt, Full Time Position

 

Date Posted: October 2019

Department: Adult Medicine

Since 1970, Community Health Services has existed to provide comprehensive health care services to the residents of Hartford and Windsor. We were made for the community, by the community, to offer a full spectrum of services to include medical, behavioral health care, dental care, a full-service pharmacy and more. Our goal is to offer our patients a medical home; a place where they can come for all of their needs; a place where the clinical staff know them by their first name. Our dedicated staff demonstrate the good we can do on a daily basis when we provide quality care with dignity to each and every individual. We want to help our patients get all of the health care they need -- when they need it -- so they may too live a healthier and happier life.

Community Health Services, Inc. is seeking a Care Coordinator II for our Adult Medicine Department. The incumbent’s primary responsibility is to consistently provide patient-centered administrative support to our Nurse Care Coordinator Supervisor in patient care coordination processes. Different tasks included in the nursing assistant role are related to home care orders, prior authorizations, scheduling hospital discharge follow up appointments and developing and implementing Population Health Management Initiatives. Position reports directly to the Adult Medicine Nurse Care Coordinator Supervisor. This multi-disciplinary work will be in alignment with Community Health Services’ Organizational Core Values and the Patient Centered Medical Home approach to care.

The successful candidate will:
  • Graduate of an accredited clinical training program such as nursing, radiology tech, or pharmacy tech OR Associates Degree in health-related field

  • Two (2) years of clinical experience

  • Referrals or care coordination experience in a clinic or hospital setting

  • CPR certification at the healthcare provider level or eligible to obtain certification within 90 days of hire

  • Proficiency in the use of Microsoft Office application, including Word, Excel, and Outlook

  • Proficiency in the use of Microsoft Office applications, including Word, Excel, and Outlook

  • Demonstrate superior customer service skills

  • Be able to produce high quality work efficiently and under tight deadlines in an environment with changing priorities

  • Have proven success handling confidential information

  • Possess the ability to build and maintain successful working relationships with internal clinical and administrative staff as well as external stakeholders, including specialists who treat CHS patients and their office staff

  • Be comfortable with or be able quickly to learn electronic practice management systems

  • Have the willingness and ability to work as part of a team and to demonstrate the highest standards of professionalism

  • Candidates who are bilingual in English and Spanish with prior experience working in a multiple provider medical practice or with diverse socio-economically disadvantaged populations are preferred. 

Some benefit programs available to eligible employees include:
  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • 401(k) Plan and up to 4% Employer Match

  • Generous Paid Time Off

  • 9 Paid Holidays

  • Competitive Pay

  • Employer Paid Life Insurance

  • Employer Paid Short Term Disability

  • Employer Paid Long Term Disability

  • Employee Assistance Programs

  • Worker's Compensation

  • Various Leave Programs - Bereavement, Military, Maternity, and more

Community Health Services is An Equal Opportunity/Affirmative Action Employer. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.