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Community Outreach Coordinator

Non-Exempt, Full Time Position


Date Posted: April 2023

Department: Grants and Outreach

Since 1970, Community Health Services has existed to provide comprehensive health care services to the residents of Hartford and Windsor. We were made for the community, by the community, to offer a full spectrum of services to include medical, behavioral health care, dental care, a full-service pharmacy and more. Our goal is to offer our patients a medical home; a place where they can come for all of their needs; a place where the clinical staff know them by their first name. Our dedicated staff demonstrate the good we can do on a daily basis when we provide quality care with dignity to each and every individual. We want to help our patients get all of the health care they need -- when they need it -- so they may too live a healthier and happier life.

Community Health Services, Inc. is seeking a Community Outreach Coordinator to increase awareness, and provide direct linkage to care of migratory and seasonal agricultural workers seeking access to an array of healthcare services with the goal of eliminating barriers to care. This role provides health education, transportation, interpretation, resources, referrals, scheduling assistance, enrollment in the Connecticut River Valley Farmworker Health Program (CRVFHP), and other needed support as determined, to assist this patient population in accessing a variety of healthcare and social determinants of health services. 

The successful candidate will:
  • Have a bachelor’s degree in counseling, social work, health care or a related field OR relevant work experience in lieu of formal education

  • Have 2-3 years of experience working with underserved populations with a particular emphasis on reaching populations outside of traditional settings

  • Speak and write fluently in Spanish, preferred

  • Be comfortable conducting field work in a variety of urban and rural environments, including on evenings and/or weekends

  • Possess an understanding of and have demonstrated success providing basic education regarding the most common chronic conditions in underserved populations

  • Have a deep understanding of the social determinants of health and their impact on health outcomes

  • Be able to communicate effectively and clearly with individuals across a broad range of racial, ethnic and socioeconomic statuses  

  • Have a track record of producing reliable, high quality results with minimal direct oversight

  • Thrive in an environment with tight deadlines and changing priorities where everyone is expected to do a lot with a little

  • Demonstrate alignment with CHS Core Values and a high level of personal accountability

  • Be willing to have fun at work

  • Demonstrate compassion and respect for individuals in challenging situations

  • Possess a valid Connecticut driver’s license and a reliable vehicle

  • Have proven success handling confidential information

  • Be able to use Microsoft Office products, including Excel

  • Demonstrate alignment with the organizational mission

Some benefit programs available to eligible employees include:
  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • 401(k) Plan and up to 4% Employer Match

  • Generous Paid Time Off

  • 9 Paid Holidays

  • Competitive Pay

  • Employer Paid Life Insurance

  • Employer Paid Short Term Disability

  • Employer Paid Long Term Disability

  • Employee Assistance Programs

  • Worker's Compensation

  • Various Leave Programs - Bereavement, Military, Maternity, and more

  • Support the goals of the CRVFHP program and the Medical Care and Quality Improvement/ Enabling & Outreach Services.

  • Assist with the weekly food pantry, community programs, event tabling, holiday programs, and community outreach.

  • Assist with patient eligibility slides when coverage is needed.

  • Be able to drive CRVFHP Farm Workers throughout various farms in Connecticut and bring them to CHS for care. Able to drive for long periods.

  • Promote the organization’s programs and seek out new potential clients by conducting educational sessions for the community, participating in health fairs, and other outreach activities such as resource tables throughout community events.

  • Maintain a thorough knowledge of the benefits of primary care and the specific services the organization provides to empower and motivate community members to make positive choices about their healthcare.

  • Assist clients experiencing adverse events by providing or connecting them to services that can provide immediate life needs, including food, housing, clothing, transportation, and healthcare.

  • Actively identify, educate, and seek to connect patients to clinical care with the organization.

  • Support organizational efforts to bring patients into care by documenting contacts with potential patients for later follow-up.

  • Effectively engage families from diverse racial, ethnic, and socioeconomic backgrounds.

  • Maintain positive and effective relationships with community leaders and owners of establishments where potential patients may congregate.

Migrant Farm Worker Program
  • Maintain an active presence at area farms to build relationships with farm workers who require or request services and facilitate referrals to the organization’s providers.

  • Transport migrant farm workers in company vehicles safely from farms to obtain clinical services.

  • Document activities under the grant and draft and submit reports and updates to the Director of Development, Grants & Outreach, or to grantors as required or requested.

  • Meet grant reporting deadlines, and attend training and meetings.

  • Provide support services for individuals in the farm worker program and determine the preferred intervention strategies for each participant per program protocols.

  • Perform all duties in accordance with CHS Core Values, Compliance Program, and other policies and procedures.

  • Participate in quality and process improvement efforts in the department and the organization as requested or directed.

  • Complete training and professional development requirements in a timely manner.

  • Perform other duties as assigned or directed.

COVID-19 Vaccination Requirements

CHS requires all new employees to be vaccinated against Covid-19 prior to starting employment with CHS unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

Community Health Services is An Equal Opportunity/Affirmative Action Employer. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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