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Security Officer

Non-Exempt, Full Time Position


Date Re-Posted: May 2022

Department: Security

Since 1970, Community Health Services has existed to provide comprehensive health care services to the residents of Hartford and Windsor. We were made for the community, by the community, to offer a full spectrum of services to include medical, behavioral health care, dental care, a full-service pharmacy and more. Our goal is to offer our patients a medical home; a place where they can come for all of their needs; a place where the clinical staff know them by their first name. Our dedicated staff demonstrate the good we can do on a daily basis when we provide quality care with dignity to each and every individual. We want to help our patients get all of the health care they need -- when they need it -- so they may too live a healthier and happier life.

Community Health Services, Inc. is seeking a Security Officer a full time, 40 hours a week, opportunity. This position is located in Hartford, CT. Reporting to the Security Manager, the Security Office is the face of our facility and provides excellent customer service to our patients, employees, and visitors.

The successful candidate will:
  • Ensures the safety of staff, patients and other visitors and property in accordance with applicable policies and procedures. 

  • Ability to effectively communicate with a wide variety of people in stressful or sensitive situations.

  • Works directly with clinical staff and others to diffuse problematic or potentially hostile situations.

  • Generates a feeling of personal safety and goodwill for staff and patients

  • Monitors facility to ensure proper safety and security for the flow of staff, patients and visitors.

  • Monitors traffic and ensures all vehicles are secure while on health center property.

  • Arranges for transportation services of patients, as needed.

  • Provide leadership with updates in emergency and/or threatening situations; maintains a listing of emergency contacts, i.e., social service agencies, police and fire department.

  • Competence in basic computer skills

  • Strong verbal and communication skills

  • A belief in and alignment with the CHS mission and values as well has a high degree of cultural competence

  • The willingness and ability to perform other related duties as assigned, including assuming other duties as directed by the Security Manager and/or the Director of Building Operations and Procurement.

Required Qualifications:
  • High School diploma or equivalent, some college preferred

  • Valid State of Connecticut driver's license

  • Valid State of Connecticut Guard Certification or the ability to obtain the certification

  • Strong customer service background

  • Previous experience as Security Officer in a healthcare setting preferred

  • Other security or public safety experience is a plus, with an emphasis on providing a safe and dignified environment for all in stressful situations.

Some benefit programs available to eligible employees include:
  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • 401(k) Plan and up to 4% Employer Match

  • Generous Paid Time Off

  • 9 Paid Holidays

  • Competitive Pay

  • Employer Paid Life Insurance

  • Employer Paid Short Term Disability

  • Employer Paid Long Term Disability

  • Employee Assistance Programs

  • Worker's Compensation

  • Various Leave Programs - Bereavement, Military, Maternity, and more

COVID-19 Vaccination Requirements

CHS requires all new employees to be vaccinated against Covid-19 prior to starting employment with CHS unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

Community Health Services is An Equal Opportunity/Affirmative Action Employer. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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